Contact T-Mobile at 1-87 to retrieve your PIN number.The account number is 9 digits and can be found in your online account or in the upper right-hand corner of your bill.If you are having trouble getting your account information, make sure to ask to speak with someone in their porting department, or whoever handles number port outs.īelow are instructions for how to get your account number and PIN number for some of the top wireless carriers. If you do not have this information, it can be obtained from your existing carrier. Make sure you have the following details: Most of the time when a carrier rejects a transfer out to another carrier it is due to incorrect information. Make sure all of your information is correct. Please note that you can not transfer your phone number this way. To activate your SIM and get a new local phone number, insert the SIM card and then text GOGO + your 5 digit zip code to 6700. As part of the activation process, you can also add a debit or credit card and enroll in Auto Renew to ensure you’ll never have to worry about forgetting a payment. You will also have the option of keeping your existing phone number or getting a new number. Please keep your 11-digit activation number available until your service has been fully activated. The online process will guide you through the rest of the steps. Please go to, click the image of the Orange SIM and enter the 11-digit activation number located on the back of your SIM card. There are ﬁve easy ways to activate an Orange SIM card. Just call Ultra Mobile Customer Service at 1.888.777.0446. Use our Store Locator tool to ﬁnd an Ultra retailer near you. You can activate as well as instantly renew your monthly plan by visiting any of our retailers that oﬀer recharge. As part of the activation process, you can also enroll in Auto Renew to ensure you’ll never have to worry about forgetting a payment. You can pay using a debit or credit card. All you need in order to activate online is a new Ultra Mobile SIM and a form of payment. Our online activation process will allow you to select any of our monthly plans.

Please go to click the image of the Purple SIM and enter the 11-digit activation number located on the back of your SIM card. There are four easy ways to activate a Purple SIM card. First, pick out the plan that you want to sign up with.

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